Privacy Policy

This Lend A Hand Society Privacy Policy (the “Policy”) describes our policies and procedures on the collection, use and disclosure of Your information when You use our Website, and Your rights in relation to that information.  

By visiting Our Website and/or using the features made available to you on the Website, You are agreeing to the terms of this Policy, subject to our “Changes to this Privacy Policy” section below.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

  • “Account” means a unique account created for You to access our Website or parts of our Website.
  • “Company”, referred to as “The Lend A Hand Society”, “We”, “Us” or “Our” in this Agreement, refers to The Lend A Hand Society, 89 South Street, Suite 203 Boston, MA 02111.
  • “Cookies” means the small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • “Country” refers to the United States of America.
  • Device” means any device that can access our website such as a computer, a cellphone or a digital tablet.
  • “Personal Data” is any information that relates to an individual who uses our Website. 
  • “Service Provider” means any natural or legal person who processes the data on behalf of The Lend A Hand Society. It refers to third-party companies or individuals employed by The Lend A Hand Society to facilitate the Website, to provide the website on behalf of The Lend A Hand Society, to perform services related to the Website, to assist The Lend A Hand Society in analyzing how the Website is used, and to enable or help The Land a Hand Society to provide its services.
  • “Usage Data” refers to data collected automatically, either generated by the use of the Website or from the website infrastructure itself (for example, the duration of a page visit).
  • “Website” refers to the Lend a Hand Society websites, including but not limited to  It does not include websites or features hosted by a third party on our Website.  Third-party websites and features hosted by a third party are governed by the privacy policy of the company providing it.
  • “You” and “Your” means the individual accessing or using the website, or other legal entity or person on behalf of which such individual is accessing or using the website, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Website, We may ask You to provide Us with certain Personal Data that can be used to contact or identify You, including, but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, state, city, zip code
  • Usage data
  • Client first name and last name
  • Client phone number
  • Client address, state, city, zip code
  • Reasons for applying and information about You or Your client

Usage Data

Usage Data is collected automatically when using the Website. 

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Website by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Website or when You access the Website by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Website. We use Cookies on the Website to enhance user experience while on the Website.  We do not share this cookie information with any third parties. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Website. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Website may use Cookies.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Website. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. 
  • Web Beacons. Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit The Lend A Hand Society, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. 

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of Your Data
The Lend A Hand Society may use Personal Data and other information collected about you on our Website for the following purposes:

  • To provide and maintain our Website, including to monitor the usage of our Website.
  • To manage Your Account: to manage Your registration as a user of the Website. The Personal Data You provide can give You access to different functionalities of the Website that are available to You as a registered user.
  • For the evaluation and processing of Your grant application.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To manage Your requests: To attend and manage Your requests to Us and to provide Our services.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, services, marketing and your experience.

We may share Your Personal Data in the following situations:

  • With Service Providers: We may share Your Personal Data and the other information you provide to us with Service Providers to monitor and analyze the use of our Website, to provide you with a grant or other service, or to contact You.
  • With business partners: We may share Your Personal Data and the other information you provide to us with Our business partners to offer You certain products, services or promotions.
  • With third parties to manage Your requests: We may share Your Personal Data and other information you provide to us on our Website with third-party agencies needed to manage Your requests to us, including but not limited to processing Your grant application.
  • With donors: we may share Your Personal Data and other information you provide us with our donors and other third parties who provide donations or support to The Land a Hand Society.
  • With other users: when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data
The Lend A Hand Society will retain Your Personal Data and information collected about you on our Website. We will retain and use Your Personal Data and other information about You collected on our Website to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including but not limited to Personal Data, is processed at The Lend A Hand Society’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
Disclosure of Your Personal Data
Business Transactions
If The Lend A Hand Society is involved in a merger, acquisition or asset sale, Your Personal Data and other information about you collected on our Website may be transferred. We will provide notice before Your Personal Data or other information collected about you on our Website is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, The Lend A Hand Society may be required to disclose Your Personal Data or other information collected about You if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Lend A Hand Society may disclose Your Personal Data or other information collected about You in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of The Lend A Hand Society
  • Prevent or investigate possible wrongdoing in connection with the Website
  • Protect the personal safety of Users of the Website or the public
  • Protect against legal liability

Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.  If You have reason to believe that a child under the age of 13 has provided personally information to us through the website, please contact Us at


If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Website may contain hyperlinks or we may refer you to other websites that are not operated by Us. If You click on a third party hyperlink, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us by email at

Effective Date: January 18, 2022